Customer Care

• Feedback Form
• Contact Us
• Complaints / Grievances
• Grievance Redr. Policy
• Fair Practices Code
• BCSBI - Code
• Basel II Disclosures
• Ombudsman Scheme
• Deposit Policy
• Rates at a Glance
• Cheque Collection Policy
• Interest EMI Calculators
• External Links
• Download Information
• Press Release
• What's New
• Complete Site Map
• Search our Site
• Careers at TMB
• Disclaimer & Terms

• Feedback Form
  give us your valuable feedback and suggestions

• Contact Us
  our contact info and postal mail address

• Complaints / Grievances
  got any complaints? / redressal of grievances

• Grievance Redr. Policy
  our policy towards grievances redressal policy

• Fair Practices Code
  learn more about our fair practices code

• BCSBI - Code
  learn more about our banking code and standards

• Basel II Disclosures
  learn more our basel disclosure norms

• Ombudsman Scheme
  learn more our banking ombudsman scheme

• Deposit Policy
  find out about our deposits policy

• Rates at a Glance
  get details about all our rates at a glance

• Cheque Collection Policy
  find out about our cheque collection policy

• Interest EMI Calculators
  compute the interest earnings / emi for loans

• External Links
  find links of useful resources elsewhere online

• Download Information
  download information / articles / application forms

• Press Release
  get to have the complete press kit about tmb here

• What's New
  read about the latest breaking news

• Complete Site Map
  see the map of all information online here

• Search our Site
  search for information with our internal site search

• Careers at TMB
  read about present career openings at our bank

• Disclaimer & Terms
  read about our legal disclaimer and terms of use

Details of Complaints received from customers from April 1, 2008 to March 31, 2009:

• Number of Complaints pending at the beginning of the year - 4
• Number of complaints received during the year - 42
• Number of complaints redressed during the year - 45
• Number of complaints pending at the end of the year - 1