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Complaints / Redressal of Grievances:

Customers and Public may feel free to approach the Branch Manager on any of their grievances / suggestions on account of our service, procedures, and delays, if any. They may also give such suggestions / grievances in writing to the Branch Manager. If the grievances are not redressed within reasonable time, they may contact or write to our Deputy General Manager (Inspection) at Thoothukudi. His full address and contact phone numbers are as follows:

Deputy General Manager (Inspection)

Tamilnad Mercantile Bank Limited

# 167, Victoria Street, II Floor,
Opp. Lane to Head Post Office, Tuticorin
Tamilnadu, India. Zip : 628 001
Phone : + 91 461 232 9782, 232 7593 & 232 0345
Fax: +91 461 2322 219

Email :

Online Complaint Form:

Customers can use the form below to help us resolve any issues to the best of the satisfaction of the customer:

A complainant may also approach the Regional Managers of the region concerned controlling the branches coming under their region for early redressal of their grievances.

Details of Complaints received from the customers during the year ended March 2007:

• Number of Complaints pending at the beginning of the year - 5
• Number of complaints received during the year - 179
• Number of complaints redressed during the year - 169
• Number of complaints pending at the end of the year - 15